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ServiceNow sets out AI Passport and expanded agent governance

ServiceNow announced AI Passport, shadow-AI detection and AI Cost Management as additions to its enterprise AI governance system on October 15. Those additions are expected in Q4 2026, while a separate Operational Resilience product for financial services is described as available now. The announcement is a planned availability and governance update, not evidence that AI Passport is already in customers’ hands.

Primary source · October 15, 2026

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