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ElevenAgents connects with NiCE, Genesys, Amazon Connect and Five9

ElevenLabs announced ElevenAgents integrations for NiCE CXone, Genesys Cloud, Amazon Connect and Five9, with SIP connectivity for other systems. Availability and setup vary: NiCE directs customers to contact ElevenLabs, and Five9 AI Agent Connect is an add-on enabled through Five9. The integrations let qualifying enterprises add voice agents to existing call flows; the company’s cost and performance benefits are vendor claims.

ElevenLabs

ElevenAgents contact-center integrations

Business & Adoption

Published (date only)

1 source

Primary source · ElevenLabs · November 4, 2026

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