AI news
Five9 signs $325 million deal to acquire Level AI
Five9 signed a definitive agreement to buy Level AI for approximately $325 million in cash. The companies expect closing in 2026, subject to conditions; it has not closed. Five9 plans to offer Level AI’s customer-service applications on their own and within its platform. Level AI, not Five9, developed the Latitude model family; an existing marketplace integration predates this deal.
Primary source · Five9 · November 5, 2026
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